RAB-QSA CERTIFIED 40-HOUR ISO 9001:2008 LEAD ASSESSOR COURSE

THE FOLLOWING IS THE INFORMATION ON THIS COURSE:

COURSE COST: $1,485.00

COURSE DURATION/SIZE: 4.5 days, min. 40 hrs of lecture and practical exercises, plus 2 hr written exam. Class size is limited to four to twenty students per session.

COURSE MATERIALS: Each student shall be provided with a complete set of course notes to supplement the training program and a copy of ISO9001 Standard at the beginning of the course. Students shall have a general knowledge of the Standard's requirements prior to the course. A short quiz is conducted on day 1 of the course. No audio recording or video taping is allowed.

ATTENDANCE: Students are required to be in attendance at each class session. Due to an emergency, or illness, students should call our office to coordinate a make-up class (Four hours maximum - upon approval).

LODGING: The information on the course location is provided to all students at least 20 days in advance. Students are encouraged to stay at the same facility, or as close as possible to the course location.

RIGHT TO APPEAL: Upon request, the instructor will provide the information about the right to appeal. It this information is not adequate, please contact our Chicago Office immediately.

METHOD OF PAYMENT AND CANCELLATION (APPLIES TO ALL COURSES OFFERED BY AQE GROUP): All payments are due prior to the beginning of day 1 of the course. Purchase Orders, when accepted, are treated the same as a full payment, non-cancelable. Under no condition will any cancellation be accepted after the beginning of the class. Visa, Master Card, American Express, Discover, Money Orders, Certified Checks, Company Checks and Personal Checks are accepted as a form of payment. A $25.00 service fee applies to all returned checks. Registered and paid participants who fail to attend the class are liable for the entire tuition. A $250 cancellation fee will be applied for cancellations received less than 10 days prior to the start of the course. Otherwise, payments are non-refundable.

COURSE PROGRAM:

The candidates who successfully complete this course will be issued the Completion Certificates. The course consists of lectures and practical exercises simulating real life situations and problems which auditor could face during the audit. The students will have the opportunity to participate in discussions in order to insure the understanding of the course materials. The practical exercises should help to reinforce the comprehension of the learned material. Most of the practical exercises will be conducted in teams, to provide the students with teamwork experience, which is required for actual assessments. Each student will have the opportunity to act as a team leader. The following is a content of the lectures:

  • Quality, QMS Principals and Objectives: Proactive Measures/Prevention vs. Detection, Principles of QMS, Quality Cost and Benefits of QMS, Customer Focused Organization, Continuos Improvement, Management Principles.
  • International Standards ISO 9000 Series: Historical Perspective of the Standard, Definition of Terms Used in the Standard, Requirements and Relation to Other Standards, Interpretation and Application of the Standard
  • Registration Scheme: Accreditation of Registrars, Certification of Assessors, Certification of Training Courses.
  • Registration Process: Selection of Registrar, Application, Quotation, Agreement, Team Leader Selection and Preliminary Visit, Document Review and Site Assessment, Registration and Follow-up
  • Documentation: Document Identification and Issuance, Document Format, Document System Structure, Quality Policy, Quality Manual, Procedures, Work Instructions, Forms and Other Documents, External Documents, Document Control and Record Retention
  • Assessment of Quality Systems: Effective Implementation of the Quality System, The Need for Auditing and Audit Objectives, Roles of Lead Auditor and Other Auditors, Managing Audit Programs
  • Performance of the Assessment: Opening Meeting, Auditing Technique, Objective Evidence Collection, Relationship with Auditee's Staff, Corrective Action Requests Forms and Classification, Audit Team Meetings, Closing Meeting, Reporting and Record Keeping
  • Types of Assessments: Internal Audit/1st Party Audit, External Audit/2nd Party Audit, Independent Audit/ 3rd Party Audit, Difference Between 1st, 2nd And 3rd Party Audits, Other Types of Audits.
  • Audit Planning: Audit Schedule Preparation, Adequacy Audit, Checklist - Assessors: Personal Attributes and Management Capabilities, Conduct of Assessors
  • Follow Up & Maintenance: Corrective Action Follow-up & Close-out, Surveillance / Maintenance

    • IN-HOUSE COURSES ARE AVAILABLE AT GREATLY REDUCED - PLUS: YOU SCHEDULE THE TIME AND PLACE FOR THE TRAINING OF YOUR EMPLOYEES. PLEASE CALL FOR QUOTE.

    TO REGISTER FOR ANY COURSE, PLEASE FILL OUT REGISTRATION FORM. (EITHER E-MAIL OR PRINT AND FAX IT TO 1-773-685-0451. YOU CAN ALSO REGISTER BY PHONE. PLEASE CALL 1-773-685-0400).

    COURSE REGISTRATION FORM